I talked to a founder a few months back who had just lost her best sales rep.
He didn't leave for a bigger title.
He didn't leave because the product was bad.
He left because a competitor offered him a comp plan where he could realistically make 2x more if he performed.
Her response?
"We couldn't match that without blowing up our comp bands."
Here's the thing: she was right about the number.
But she was thinking about it wrong.
She didn't have a comp problem, she had a comp structure problem.
What's actually happening when your sales reps underperform
Imagine you hire three salespeople.
Same base
Same role
Same onboarding
Three months in, one is at 110% of quota.
The other two are hovering around 40%.
You're paying all three the same.
If that doesn't bother you a little, it should.
The top performer is now watching colleagues collect the same paycheck for doing roughly half the work.
At some point (usually around month four or five), one of two things happens: either the top performer leaves, or they quietly dial it back to match the energy around them.
Both outcomes are catastrophic for an early-stage team.
This is the hidden cost of flat comp structures.
It's not just the underperformers you're overpaying, it's the signal you're sending to everyone who's actually trying.
The research is pretty clear on this

A Wharton study highlighted by CNBC found that people are meaningfully happier when they earn more money, not in some vague "money can't buy happiness" sense, but in a direct, measurable way.
Earning more for doing more feels fair.
It feels right.
And according to Business News Daily, performance-based pay doesn't just motivate reps. it helps you filter for the right people in the first place. People who believe in their own output WANT variable comp.
People who don't?
They'll ask you to raise the base.
That's useful signal during hiring.
The World Economic Forum has also published data showing the direct link between productivity and pay is getting stronger, not weaker, especially as AI changes what "output" even means.
Fixed salaries made sense in a world where output was hard to measure. That world is shrinking fast.
The framework: "Base + Bet"
Here's the model I've seen work best at early-stage companies. I call it Base + Bet:
1. Base: Cover their life, not their ambition
The base salary should be enough that your reps aren't stressed about rent.
Competitive, but lean. You're not trying to win the comp war at the base level, you're trying to stay in the game.
A reasonable starting point: 60-70% of total target comp in base, 30-40% in variable.
If your variable component is less than that, it probably won't change behavior.
People need to feel it.
2. Variable: Make it meaningful
This is where most founders get it wrong.
They set a 5% commission rate, wonder why nobody's fired up, and conclude that "commission doesn't work for our culture."
It doesn't work because $200 a month isn't life-changing. It needs to feel like a jackpot at quota, and a real windfall above it.
The structure that tends to work:
At-quota: Variable kicks in. Rep earns their full OTE (on-target earnings)
Above 100%: Commission rate goes UP (this is called an accelerator). Blowing past quota should feel noticeably different, not just incrementally better
Below 50%: Draw or no variable. You can be generous here — but make it clear that 40% of quota isn't a sustainable outcome
3. Tie it to outcomes, not activity
This one is obvious in theory and almost universally ignored in practice.
Don't pay on calls made.
Don't pay on emails sent.
Those are inputs.
Pay on pipeline generated, revenue closed, net revenue retention, or whatever metric maps directly to your company's growth.
If your Q2 objective is to grow ARR by $500K, your reps' variable pay should DIRECTLY reflect their contribution to that number.
TeamInsight's breakdown on aligning rewards with OKRs is one of the cleaner explanations I've seen of how to wire this together.

When the incentive matches the objective, you stop having conversations about "focus" and "priorities."
Everyone already knows what matters.
The OKR Group has a good piece on navigating the messy realities of this, including what to do when OKRs are collaborative but pay is individual.
Worth reading if you're setting this up for the first time.

4. Add clawbacks (yes, really)
If a deal churns within 90 days, some portion of that commission comes back.
This isn't punitive, it's what keeps your reps focused on closing deals that are actually a good fit, not just deals that close fast.
Include this in offer letters.
Any rep worth hiring won't flinch at it.
What TealHQ figured out early

TealHQ is a useful example here.
Instead of loading up on expensive senior hires at high fixed salaries, they built a performance-driven comp model from the start.
Reps who hit and exceeded targets earned significantly more.
The ones who didn't? The structure made the gap visible fast.
They didn't have to have awkward performance conversations six months in. The numbers spoke.
The result was faster revenue growth, a leaner fixed cost base, and a sales culture where people wanted to push. They weren't managing a team, they were running a machine.
The change isn't just operational, it's cultural.
When performance is rewarded in a way that's visible and meaningful, you attract a different type of person, someone who bets on themselves.
One thing founders consistently get wrong
Over-indexing on growth opportunities vs. money.
There's a popular narrative that "top performers want growth over pay." And Gloat's research does support the idea that opportunities matter a lot to ambitious people.

But here's the nuance: variable comp is BOTH.
It's a financial reward AND a signal that the company trusts you enough to let you control your own earnings ceiling.
The best reps don't want a cap. Give them a floor (base), remove the ceiling (uncapped commission), and let them run.
How to connect appraisals to comp without making it feel arbitrary
The other common failure mode: comp reviews happen once a year, in a vacuum, based on vibes.
If you want your team to trust the system, the connection between performance and pay needs to be clear, consistent, and documented.
Deel has a practical guide on linking performance appraisals to compensation in a way that's actually defensible.
The short version: set clear metrics upfront, review quarterly (not annually), and make the conversation about data, not personality.
IMA Today's piece on high salaries vs. incentives is also worth bookmarking if you're trying to figure out where to draw the line especially as your team scales and "competitive market rate" becomes a moving target.
Over to you
The best sales reps you want to hire are already doing the mental math.
They're looking at your OTE, estimating whether it's realistic, and deciding whether it's worth betting their next 12 months on you.
Give them a structure where the upside is real, the metrics are clear, and the top performers are visibly rewarded.
That's how you attract the people who actually want to win.
Stop paying for warm bodies.
Start building a team that bets on themselves because your comp plan gave them every reason to.
